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Ecommerce

Sales, orders, and customer analytics across your stores.

Orders

1,842

+8.7%

Conversion Rate

3.42%

+0.28%

Avg Order Value

$134.90

+3.4%

Returning Customers

28.4%

+2.1%
Revenue Trend
Daily revenue over the selected period
Order Status
Distribution of 1,842 orders

1,842

Total

Top Products
Best performing products by revenue
ProductUnitsRevenueMarginStock
1

Wireless Bluetooth Headphones

WBH-001

342

$34.2K

42%In Stock
2

Smart Watch Pro

SWP-002

287

$57.4K

38%Low Stock
3

USB-C Hub Adapter

UCH-003

456

$22.8K

55%In Stock
4

Mechanical Keyboard RGB

MKR-004

198

$29.7K

45%In Stock
5

Portable Power Bank 20K

PPB-005

534

$26.7K

48%Out of Stock
Customer Segments
Breakdown by customer type and top buyers
New Customers

1,318

$98.9K revenue

Returning

524

$89.4K revenue

VIP

87

$60.3K revenue

Top Customers
1SJ

Sarah Johnson

24 orders

$4,280

LTV

2MC

Michael Chen

18 orders

$3,650

LTV

3ED

Emily Davis

15 orders

$2,890

LTV

4JW

James Wilson

12 orders

$2,340

LTV

5LA

Lisa Anderson

11 orders

$2,180

LTV

Fulfillment & Shipping
Delivery performance and carrier metrics
On-Time Delivery
94.2%5.8% delayed
Avg Fulfillment
4h 12m
Avg Delivery
2d

Carrier Performance

FedEx682 shipments
96.1% on-time
UPS524 shipments
94.8% on-time
USPS412 shipments
91.2% on-time
DHL224 shipments
93.5% on-time
Refunds & Returns
Refund trends and reasons breakdown
-0.8%

156

Total Refunds

8.5%

Refund Rate

$12.5K

Total Value

Refund Reasons

Wrong size/fit48 (30.8%)
Defective product31 (19.9%)
Not as described28 (17.9%)
Changed mind25 (16.0%)
Late delivery14 (9.0%)
Other10 (6.4%)

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